OUR STORE

VISIT OUR
STORE IN YEREVAN

Cascade, Moskovyan 18, Yerevan, Armenia

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Is it safe to place orders on the website? Is my personal data protected?

You can read the privacy policy by visiting the "Privacy Policy” section:

I want to cancel or reformat my order, how can I do this?

The order can be reissued or cancelled before delivery. You will need to contact with us to cancel or reissue it.

My order was cancelled, why?

The main reason may be:

  • Payment has not been made.
  • The order could not be confirmed due to some technical problems.
  • The specified product was no longer available from us.

In any case, your money will be refunded (if the order amount has already been debited).

Will you restock items indicated as “out of stock?”

The sold assortment is not repeated in most cases. You can contact with us to clarify the availability of the product. To do this, you need to provide the product name to the customer service center to find out the details.

Is the delivery free?

All questions related to delivery can be found on the following page֊ Shipping, Refund & Returns Policy.

When is the delivery carried out?

Most orders are delivered from the order confirmation date until the next business day. We use various shipping methods throughout the region of Armenia. Orders are delivered within 3 business days in some regions of Armenia.

Is the refund/return free?

All questions related to Refund & Returns can be found on the following page֊ Shipping, Refund & Returns Policy.

How do I make a refund?

Contact with us to get a refund.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS